TecASSIST™ - Technical Information Help

TecASSIST ™

Knauf TecASSIST ™

Our National TecASSIST™ helpline is available to answer technical questions and provide free advice to builders, contractors, architects, engineers and home owners throughout Australia.

ABOUT US

When you ring TecASSIST you’ll talk to technical consultants qualified to advise on Knauf products and systems. As a team of industry experts, our technical managers and engineers have intimate knowledge of our products and systems – making them best-placed to give you the right advice. An extension of your project team, we will help you design and construct using our products and systems with confidence.

BESPOKE SOLUTIONS

When requirements can’t be satisfied with standard solutions, our team can create bespoke solutions that meet your project-specific demands. Our in-house, multi-discipline engineering team can design ‘off the shelf’ structural, fire or acoustics related wall and ceiling solutions that meet your clients’ needs.

CAD/BIM SUPPORT

Knauf is an industry leader in the use of BIM technology with the first walls and ceilings Revit plug-in for the Australian market. Our CAD/BIM support team uses the same industry-standard software you do – ArchiCAD and Revit software – making exchange of information simple. We can save you time and effort by detailing and specifying Knauf systems then providing CAD details and creating customised Revit design models.

 

TecASSIST Contacts:

 

   Call

 1800 811 222 - weekdays 8.30am — 4.30pm AEST (Except public holidays in Victoria)
*Please note: The team will be taking a break from Friday 24 December 2021 to Monday 10 January 2022. 

 

   LiveChat 

Directly with one of our TecASSIST team during the hours above – via the bottom right of your screen

 

   Email

Use this form to send an email request

 

DESIGN TOOLS


Visit our Design Tools page for electronic design tools to assist with your building projects including Partiwall Estimator, eSelector and BIMWIZARD. Click on the icons below.

 

BIMWIZARD

Select, design and create wall and ceiling systems from over 100,000 unique systems without have to leave Autodesk® Revit® or GRAPHISOFT® ARCHICAD®

DOCUMENT FINDER

Use our Document Finder to download product specifications and technical guides.

 

SYSTEMS +

Use Systems+ to compare and select fire-rated / acoustic wall and ceiling products with our online selector guide for designers, builders, certifiers and plastering contractors.

 

Other enquiries

 

SALES

Need a quote, place and order or check a delivery? -  Call 1800 00 33 77

DESIGN SUPPORT

For help with design specifications, architects, designers and engineers can contact our Architectural Team on 
1800 226 215 or visit our Resources and Tools page for electronic design tools to assist including eSelector and BIMWIZARD .

WHERE TO BUY 

Find your nearest Knauf trade store or supplier using our Store Locator.

CONDITIONS OF QUOTATION & SUPPLY - AUSTRALIA

  • Click here to download the Knauf Conditions of Quotation & Supply.

 

 
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